Introduction

Welcome to TOURCH UK, accessible from our official website. At TOURCH UK, safeguarding the privacy of our visitors is a top priority. This Privacy Policy outlines the types of information we collect and record at TOURCH UK and how we use it.

If you need further information about our Privacy Policy or have any questions, please feel free to contact us.

This Privacy Policy governs only our online activities and is valid for visitors to our website with regard to the information that they share and/or collect in TOURCH UK. It does not apply to any information collected offline or via channels other than this website.

 

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an account on our site, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

 

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, Operate, and Maintain Our Website: Ensuring that our website functions properly and meets your needs by continuously enhancing its capabilities.
• Improve, Personalise, and Expand Our Website: We strive to improve your experience by personalising services and understanding how you use our website.
• Understand and Analyse How You Use Our Website: Analysing your interactions with our website helps us develop new products, services, features, and functionality.
• Communicate With You: We may contact you directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
• Send You Emails: Keep you informed about our latest offers, tours, and news that might interest you.
• Find and Prevent Fraud: Enhancing security measures to protect your information from fraudulent activities.

 

Log Files

TOURCH UK follows a standard procedure of using log files. These files log visitors when they visit websites—a common practice among hosting companies and a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These details are not linked to any personally identifiable information. The purpose of this data is to analyse trends, administer the site, track users’ movement on the website, and gather demographic information.

 

Cookies and Web Beacons

Like any other website, TOURCH UK uses ‘cookies’. These cookies are used to store information, including visitors’ preferences and the pages on the website that the visitor accessed or visited. The information is used to optimise the users’ experience by customising our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read the “Cookies” article from the Privacy Policy Generator.

 

Third Party Privacy Policies

TOURCH UK’s Privacy Policy does not apply to other advertisers or websites. Therefore, we advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. Detailed information about cookie management with specific web browsers can be found on the browsers’ respective websites.

 

GDPR Data Protection Rights

We are committed to ensuring that your data protection rights are respected. Every user is entitled to the following:

• The Right to Access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The Right to Rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
• The Right to Erasure – You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing – You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

 

Children’s Information

Another part of our priority is protecting children while they use the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

TOURCH UK does not knowingly collect any Personally Identifiable Information from children under the age of 13. If you believe that your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will do our best efforts to promptly remove such information from our records.